[Vrstream] What have I done to my stream?

Tom Rutherford n8euj at sbcglobal.net
Tue Jul 30 15:02:40 EDT 2013

Rats.  They really need to work on their error trapping, or at least have 
some sort of no-nonsense factory reset.  Back in the '90s and the early 
aughts, when I was doing dialup connections, I had one of the U.S. Robotics 
Courier V.Everything modems.  It had flash memory in it which allowed the 
user to update its firmware.  There were dire warnings of what could happen 
if we lost power during a firmware update, but fortunately, if that 
happened, it wouldn't totally brick the modem.  It was possible, with some 
very obscure commands, to reboot the modem so that it would come up in a 
totally non-functional state, except for one thing:  If you used a certain 
file transfer protocol to send the firmware update to the modem, it would 
work, and then after a power cycle or two, the modem would come back. 
Fortunately, I never had to do this.

-- 73 DE Tom Rutherford, N8EUJ, Burton, MI
"She said it was either her or the ham radio.  Over."

----- Original Message ----- 
From: "Jim Portillo" <portillo.jim at gmail.com>
To: "'Adrien Collins'" <adriencollins22160 at gmail.com>; "'Tom Rutherford'" 
<n8euj at sbcglobal.net>; "'VR Stream'" <vrstream at vrstreamusers.org>
Sent: Monday, July 29, 2013 1:49 PM
Subject: RE: [Vrstream] What have I done to my stream?

> Yeah, guys...I called them this morning, and basically, I have to send it
> in.
> It's the only way now.
> -----Original Message-----
> From: Adrien Collins [mailto:adriencollins22160 at gmail.com]
> Sent: Monday, July 29, 2013 10:47 AM
> To: 'Tom Rutherford'; 'Jim Portillo'; 'VR Stream'
> Subject: RE: [Vrstream] What have I done to my stream?
> Hi
> I was thinking along the same lines Tom, but I think he'll need help from
> humanware with this one, it sounds as if there is a problem somewhere, 
> hope
> he can get it sorted.
> Regards
> Adrien
> -----Original Message-----
> From: Vrstream [mailto:vrstream-bounces at vrstreamusers.org]
> On Behalf Of Tom Rutherford
> Sent: Saturday, July 27, 2013 7:30 PM
> To: Jim Portillo; 'VR Stream'
> Subject: Re: [Vrstream] What have I done to my stream?
> You might need to do a factory reset.  How that is done, I have no idea, 
> but
> if you do it, you'll need to reinstall all of your user keys, if you have
> any.  If the factory reset doesn't help matters, then you'll need to get 
> in
> touch with HumanWare.  If what you did broke your new toy, I think 
> HumanWare
> needs to do some more work on error trapping and so on, to make sure that
> users can't turn their beloved Streams into paperweights by aborting a
> firmware update.
> -- 73 DE Tom Rutherford, N8EUJ, Burton, MI "She said it was either her or
> the ham radio.  Over."
> ----- Original Message -----
> From: Jim Portillo <mailto:portillo.jim at gmail.com>
> To: 'VR Stream' <mailto:vrstream at vrstreamusers.org>
> Sent: Friday, July 26, 2013 11:52 PM
> Subject: [Vrstream] What have I done to my stream?
> Hi there,
> I need some help, as I fear I've done something to my brand new second
> generation stream.
> Today, I connected it to another wireless system, which went OK.  Then, I
> hit the wireless key again and it found and downloaded a software update. 
> I
> tried installing it and was told that I needed my AC adapter to have it
> hooked up to the stream.  I tried canceling and turning it off.  Since 
> then,
> it won't talk, and if it does turn on, it turns off right away.  Oh, it 
> says
> nothing when I turn it on.it just beeps.
> Finally, I've tried doing things like plugging it in, taking out and
> reinstalling the battery, and downloading the stream software and putting 
> it
> into the SD card.  Nothing.
> What have I done?  What can I do?  Have I ruined my new stream?
> Jim
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