[Vrstream] Firmware upgrade and observations

Aidan aidan.smarttalk at gmail.com
Thu Dec 24 08:12:59 EST 2015


Well, yes lets email support, but furder more, humanware suppose to
pick many of these up in their internal testing anyway. And about
updates to come, yes there will be some, maybe next year this time.

On 24/12/2015, Joshua Hendrickson <louvins at gmail.com> wrote:
> The address to send any comments or suggestions about the stream is
> support at humanware.com.  Who knows what we'll see in the next update,
> and folks, there will be more updates in the months to come.
>
> On 12/23/15, Chip Orange <lists3717 at comcast.net> wrote:
>> Yes, you're quite correct Doug; someone else just mentioned to me that I
>> should be writing up my thoughts and sending them off to Humanware, so I
>> will do so after the holidays.
>>
>> I think it's really inexcusable that Humanware isn't monitoring this list
>> however (my screen reader manufacturer, AI Squared, monitors (and
>> actually
>> operates) the lists its customers use to discuss its products, to make
>> sure
>> that it can help them, and that it knows what issues they are having).
>> If
>> Humanware were really interested in these problems you would think that
>> they
>> would take a similar atitude.
>>
>> I'd rather have these bugs fixed, and better Humanware support (such as
>> participation in this list), rather than a sale now and again; they could
>> use the extra money to pay for the extra support.
>>
>>
>> Chip
>>
>>
>> Chip
>>
>>
>> -----Original Message-----
>> From: doug and sheilla emerson [mailto:dsemerson at att.net]
>> Sent: Wednesday, December 23, 2015 4:57 PM
>> To: Chip Orange; 'Walt Smith'; 'VRS List'
>> Subject: Re: [Vrstream] Firmware upgrade and observations
>>
>> Mentioning theese problems on the list is ok; but remember, if theese
>> problems aren't mentioned directly to Humanware, nothing will be solved.
>> The
>>
>> world doesn't operate with magic. There is no such thing as magic.
>>
>> -----Original Message-----
>> From: Chip Orange
>> Sent: Wednesday, December 23, 2015 1:41 PM
>> To: 'Walt Smith' ; 'VRS List'
>> Subject: Re: [Vrstream] Firmware upgrade and observations
>>
>> Hi Walt,
>>
>> Yes, mine also frequently turns it self off now, or, gets stuck repeating
>> a
>> syllable of a word over and over endlessly.  There's also the issue of
>> not
>> being able to connect to any wifi which has a web page where you must
>> interact with it before you are allowed a connection.
>>
>> Instead of adding new functions I do wish they would address some of the
>> existing problems.
>>
>> Chip
>>
>>
>> -----Original Message-----
>> From: Vrstream [mailto:vrstream-bounces at vrstreamusers.org] On Behalf Of
>> Walt
>> Smith
>> Sent: Monday, December 14, 2015 12:08 PM
>> To: VRS List
>> Subject: Re: [Vrstream] Firmware upgrade and observations
>>
>> I have never been as completely dissatisfied with any software release
>> for
>> any product that I've ever owned as I am with the latest Stream firmware
>> update and have written to the Humanware support folks stating exactly
>> this
>> opinion. If any actual beta testing ever took place for this release, it
>> could not have been well conducted or some of the issues that I've seen;
>> not
>> to mention others that've been discussed here; could possibly have failed
>> to
>> have been revealed or fixed prior to release.
>>
>> The WiFi performance is abysmal and frankly, it was not all that
>> impressive
>> before. Most of the time when I perform a WiFi-related function, the
>> device
>> simply turns itself off after taking a ghastly length of time with the
>> "Please wait" message boring me to tears (Why isn't there any way to
>> cancel
>> a function when this is taking place, anyway?). This happens most
>> frequently
>> after I've performed a Wikipedia search and have pressed Play to hear the
>> page that's been found. After an interminable wait and endless
>> repetitions
>> of the "Please wait" message, the device just shuts off and, frequently
>> and
>> for some reason that nobody seems to be able to explain, my place in a
>> book
>> that I had been reading in the non-online mode is lost as are the volume,
>> speed, and other settings. I've reported this with the previous release,
>> but
>> it was obviously not addressed.
>>
>> The fact that some messages are not voiced using my chosen default voice
>> is
>> also simply unacceptable. If this is by design, why? If not, why wasn't
>> it
>> noticed and corrected during beta test? My hearing is seriously damaged
>> and
>> I cannot use a female voice effectively, so I've chosen the male U.S.
>> English voice and I expect to hear *everything* in that voice: I don't
>> want
>> to hear the female voice when, for instance, I'm going through the online
>> DAISY options menu or some other places that escape me at the moment.
>>
>> Speaking as a retired software programmer and experienced test engineer,
>> all
>> I can say is that I devoutly wish that there was a way to back out this
>> so-called update and replace it with the previous firmware version. This
>> release in no way represents a step forward and in all honesty, my
>> experience with it would strongly influence any suggestions that I might
>> make to friends with respect to selecting the Stream as a media access
>> device. Color me 100% unhappy and disappointed with the Humanware
>> pre-release program.
>>
>> --
>> Walt Smith - Clearwater, FL
>> ka3agm at tampabay.rr.com
>>
>>
>> The VR Stream list is configured so that when using Control-R in most
>> e-mail
>> programs, message replies will go directly to the sender of the message.
>> To
>> reply to the entire list, use the "reply all" function of your e-mail
>> program; usually
>> Control-Shift-R._______________________________________________
>> Vrstream mailing list
>> Vrstream at vrstreamusers.org
>> http://vrstreamusers.org/mailman/listinfo/vrstream_vrstreamusers.org
>>
>>
>> The VR Stream list is configured so that when using Control-R in most
>> e-mail
>>
>> programs, message replies will go directly to the sender of the message.
>> To
>>
>> reply to the entire list, use the "reply all" function of your e-mail
>> program; usually
>> Control-Shift-R._______________________________________________
>> Vrstream mailing list
>> Vrstream at vrstreamusers.org
>> http://vrstreamusers.org/mailman/listinfo/vrstream_vrstreamusers.org
>>
>>
>> The VR Stream list is configured so that when using Control-R in most
>> e-mail
>> programs, message replies will go directly to the sender of the message.
>> To
>> reply to the entire list, use the "reply all" function of your e-mail
>> program; usually
>> Control-Shift-R._______________________________________________
>> Vrstream mailing list
>> Vrstream at vrstreamusers.org
>> http://vrstreamusers.org/mailman/listinfo/vrstream_vrstreamusers.org
>>
>
> The VR Stream list is configured so that when using Control-R in most e-mail
> programs, message replies will go directly to the sender of the message. To
> reply to the entire list, use the "reply all" function of your e-mail
> program; usually
> Control-Shift-R._______________________________________________
> Vrstream mailing list
> Vrstream at vrstreamusers.org
> http://vrstreamusers.org/mailman/listinfo/vrstream_vrstreamusers.org
>


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